Terms of Use

Acceptance of these terms

By using the Qvitti website, app or dashboard — as a guest, a staff member, or a business — you agree to these Terms of Use. If you don’t agree, please don’t use the service.

What Qvitti is

Qvitti is a digital tipping and reviews service. It lets guests leave a QR-code tip and a review for staff at a business, lets staff receive and manage those tips, and lets businesses set the service up and see the data behind it.

Who can use it

Guests can use Qvitti without creating an account. Staff and business accounts are set up by the business, and the person setting one up must be old enough to enter into a binding agreement in their country.

Tips and payments

When a guest leaves a tip, Qvitti passes the payment to the relevant staff member or business through our payment partner. Qvitti facilitates the transfer; it doesn’t hold guest funds itself. Tips are voluntary and, once made, follow the refund rules of our payment partner.

No usage fees

Qvitti is free for businesses and their staff to set up and use. We don’t charge software usage fees or take a commission from tips. (Standard third-party payment-processing fees, charged by the payment provider, may still apply — that’s between you and them, not a Qvitti fee.)

Accounts

Business owners and managers are responsible for the accuracy of the information they add — venue details, staff records, and who has access to the dashboard. Please keep login details for the dashboard and app confidential.

Reviews and ratings

Guests can leave a rating and a written review. Reviews should be honest and shouldn’t contain abuse, harassment, or content unrelated to the service received. We can remove reviews that clearly break this rule.

Acceptable use

Please don’t use Qvitti to commit fraud, create fake accounts or fake tips/reviews, interfere with the service’s normal operation, or try to access data that isn’t yours.

Intellectual property

The Qvitti name, logo and the design of the website and app belong to Qvitti. You’re welcome to use the service as intended; that doesn’t give you rights to copy or reuse our branding or software.

Availability and changes

We aim to keep Qvitti available and reliable, but like any online service it can have downtime for maintenance or things outside our control. We may add, change or remove features over time.

Liability

Qvitti is provided “as is.” We aren’t liable for indirect or consequential losses arising from using the service, and payment processing itself is carried out — and warranted — by our payment partner under their own terms.

Changes to these terms

We may update these terms as the product evolves. We’ll update the date at the top of this page when we do; continuing to use Qvitti after a change means you accept the new terms.

Governing law

These terms are governed by the laws of the jurisdiction in which the relevant Qvitti entity operates, without regard to conflict-of-law rules.

Contact us

Questions about these terms? Email support@qvitti.com.