Personal data

Who this page is for

This page explains how Qvitti (“we”, “us”) handles personal data for everyone who touches the service: guests who scan a QR code and leave a tip or review, staff who receive tips, business owners and managers who set up Qvitti at their venue, and visitors to this website.

What we collect

• From guests: whatever you choose to share when leaving a tip or review — typically a rating, a comment, and payment confirmation from our payment partner. We don’t ask guests to create an account.
• From staff: a name, a profile photo (optional), and the details needed to receive and transfer tips.
• From businesses: contact details for the account owner and managers, venue information, and staff records the business adds.
• From everyone: basic device and usage data (browser type, approximate location from IP, pages viewed) collected automatically when you use the website or app.

We do not collect full payment card numbers — those go straight to our payment partner.

How we use it

• To run the service: process tips, show reviews, send notifications about payments.
• To support you: respond when you contact support@qvitti.com.
• To keep Qvitti secure and prevent fraud or abuse.
• To understand how the product is used, so we can improve it.

Who we share it with

We share data with the payment provider that processes tips and payments, and with hosting and infrastructure providers who store data on our behalf under contract. Business managers can see the staff and review data for their own venue. We do not sell personal data to third parties.

How long we keep it

We keep personal data for as long as your account or your business’s account is active, plus a reasonable period afterwards for accounting, tax and fraud-prevention purposes. Guest tip and review data linked to a specific transaction is kept for as long as the related business account exists, unless you ask us to delete it sooner and we’re not required to keep it.

Your rights

Depending on where you’re based, you may have the right to access the personal data we hold about you, correct it, ask us to delete it, object to certain uses, or receive a copy in a portable format. To exercise any of these, email support@qvitti.com. If you’re not satisfied with our response, you can complain to your local data protection authority.

Keeping data secure

We use encryption, access controls and other safeguards described in our Information security page.

International transfers

Qvitti’s infrastructure and support team may be located in different countries. Where personal data crosses borders, we use providers who apply appropriate safeguards.

Children

Qvitti isn’t directed at children, and we don’t knowingly collect personal data from anyone under 16.

Changes to this page

We may update this page from time to time. If a change is significant, we’ll make that clear on the website.

Contact us

Questions about your personal data? Email support@qvitti.com.